IMPORTANT INFORMATION: NEW PAYMENT PORTAL

IMPORTANT INFORMATION: NEW PAYMENT PORTAL

The Town of Chincoteague has changed to a new payment portal.  We have partnered with Payment Services Network (PSN).  This new payment system will allow you to select auto-pay, e-billing, which can include text reminders, and you can also pay multiple accounts.  Please note that the payment portal only allows Utility (water/trash), Personal Property Tax, and Real Estate Tax payments.  The payment portal will walk you through or you can click on the document below for specific instructions.

How to Register to Pay Online or View Balance Online

How to Register and Pay on Mobile App

How to Group Payment Accounts

How to Combine Multiple Accounts

How to Cancel or Change Your Auto-Pay

 

IMPORTANT NOTICE – Change in Past Due Utility Accounts Collection Policy

As of July 1st, 2023, there will be NO doorhangers for “Final Notices” for past due utility (water/trash) accounts.

Payment must be made by the due date, or your account will be discontinued.

Service interruption for non-payment will be as indicated on your Final Notice letter for late payment.

Please contact the Town Office at 757-336-6519 with questions regarding the change.

2023 Consumer Confidence Reports (CCR) (Water Quality Report)

The Town of Chincoteague Water System performed routine monitoring of contaminants in your drinking water during the 2023 calendar year.  Test results indicate all these contaminants were below allowable levels and no violations were reported.  You are strongly urged to CLICK HERE to view your 2023 Annual Water Quality Report and learn more about Chincoteague’s drinking water.  This Water Quality Report contains important information about the source and quality of your drinking water.  To speak with someone about the report or request a printed copy be mailed to your home please call (757) 336-6519.